Trouble with Sound in a Course

Most sound issues in a course can be solved by checking the following troubleshooting steps:

1. Check that you can hear sound from other applications or programs on your device. If you can't, check that your device isn't muted.
2. Check that your computer, device, and web browser are each fully updated.
3. Try a different browser. We generally recommend Firefox or Google Chrome. Safari and Internet Explorer are not supported by our course platform.
4. Try restarting your device

We highly recommend using a computer or laptop for the course. Mobile devices such as tablets and smartphones are supported, but their performance is less consistent.

 

If none of these steps work, please click the 'Contact Us' link below.