Registration and Payment Policies
Groups of 10 or more must have a single point of contact (a Group Lead) who coordinates registration and payment with their Mindful Schools Group Enrollment Specialist.
- Participant information for registration must be received two (2) weeks prior to course, workshop, or retreat start date
- Group registrations require a single payer utilizing one (1) of the following payment methods:
- Credit card
- School or organization check (United States organizations only)
- Purchase order (PO) process (United States organizations only)
- Payment or P.O. is required one (1) week prior to course, workshop, or retreat start date
Refund Policy
Purchases for groups of 10 or more are non-refundable. Missed attendance for individuals participants are not refundable and non-transferable.
Participant Substitution Policy
Mindful Schools understands that unexpected circumstances may arise that interfere with a participant’s ability to participate in a course they have been registered for. For this reason, we allow the Group Lead to make a one-time substitution to have a different participant take the original’s place.
- All substitutions must be communicated to the Group Enrollment Specialist by the Group Lead one (1) week prior to the course, workshop, or retreat start date.
There are no substitutions once the course, workshop, or retreat has started.
Transfer Policy
Per the policy below, a one-time transfer is available for the following courses:
- 201: Mindfulness in the Classroom
- Mindful Communication
- Self-Compassion for Educators
For participants who are unable to start or continue their registered course, Mindful Schools offers a one-time transfer to a future course session.
- Request for transfer must be received within 14 calendar days after the original course start date.
- Requests for transfer must come from the Group Lead -- not the participant.
- The new course session must be selected at the time of the transfer request and must start within 3 months of the original course start date.
- This transfer can only be used one time and cannot be applied to a different participant not be applied to a different course.
The tuition of participants with transfer requests that do not meet the guidelines of this policy will be forfeited.
There are No Transfers for Workshops, Retreats, or the Following Courses
- 101: Mindfulness Foundations
Participants receive view-only access to the course when the course session is closed. - 101R: Mindfulness Foundations + Retreat
Participants receive view-only access to the course when the course session is closed. - 201L: Mindfulness in the Classroom, Live Intensive
This is a summer-only offering and transfers cannot extend a year into the future - 201T: Mindfulness in the Classroom for Graduates
This is an on-demand course that can be accessed at any time -- no need for transfers.
Certificate Policies
Certificate of Completion Policies
The policy below pertains to the following courses:
- 101: Mindfulness Foundations
- 101R: Mindfulness Foundations + Retreat
- Mindful Communication
- Self-Compassion for Educators
In order to receive a certificate of completion, participants are required to:
- Complete all course modules and assignments by the end of the two-week grace period for the course
All participants of these courses receive view-only access to the course content and materials when the course session is closed, regardless of completion status.
The policy below pertains to the following course:
- 201 Mindfulness in the Classroom
In order to receive a certificate of completion, participants are required to:
- Complete all course modules and assignments by the end of the two-week grace period for the course.
Participants who complete a minimum of modules one (1) through four (4) receive view-only access to the course content and materials when the course session is closed, regardless of completion status.
The policy below pertains to the following course:
- 201L: Mindfulness in the Classroom, Live Intensive
In order to receive a certificate of completion, participants are required to:
- Attend all live sessions in full--there are no makeup sessions
- Complete all assignments in the online classroom by designated end date
- Complete opening and closing surveys in the online classroom by designated end date
Participants who complete the course will receive view-only access to the course content and materials when the course session is closed.
Certificate of Attendance Policies
Workshops
In order to receive a certificate of attendance, participants are required to:
- Attend event in full--attendance will be verified if you complete the following:
- Join the event by web browser or Zoom App within the first 10 minutes of the start of the event
- Join the event using the same email as used to register for the event
- Stay logged in and engaged for the duration of the event
- Complete the event survey within one (1) week of receiving the link to access the survey. The survey link will be emailed on the day of the vent
Certificates are only available to those who complete these attendance and survey requirements, without exception.
Certificates of attendance will be emailed two (2) weeks after the event to those who complete the attendance requirements and submit the survey within the stated time frame.
There is a $20 fee to reissue certificates.
Retreats
In order to receive a certificate of attendance, participants are required to:
- Attend event in full--attendance will be verified if you complete the following:
- Join the event by web browser or Zoom App within the first 10 minutes of the start of the event
- Join the event using the same email as used to register for the event
- Stay logged in and engaged for the duration of the event
- Complete the event survey within one (1) week of receiving the link to access the survey. The survey link will be emailed on the day of the event
Certificates are only available to those who complete these attendance and survey requirements, without exception.
Certificates of attendance will be emailed two (2) weeks after the event to those who complete the attendance requirements and submit the survey within the stated time frame.
There is a $20 fee to reissue certificates.
Mindful Schools is dedicated to providing quality courses and customer service. If you are dissatisfied with a course for any reason, we encourage you to contact our Customer Care team here.