Every time you register for a course, you should receive a welcome email from us with your login information and a one-time temporary password in your course Welcome Email the day before the course officially begins. (Even if you already have an account with us, you'll need to use this new password the first time you login to your course).
How to find your welcome email
- First try checking your email Spam, Junk, and Promotions mail folders.
- No luck? Do a search for any email from "email@example.com" or "firstname.lastname@example.org"
Found it but can't log in?
- Be sure you are logging in with the email address you used to register for your course. (This will be the address at which you received your welcome email).
- Try reseting your password (see this article)
Can't find it?
If you can't find your welcome email with course login info, or are still having other issues, please contact us by clicking the link below this article!
Going forward, be sure to add these email addresses to your address book or contacts so that course emails don't end up in your Spam/Junk folder.